What clubs asked for, and what we built.

Our first partner club in BC

Coquitlam Metro-Ford Soccer Club

“Promptline has become a valuable tool for CMFSC, not only in helping us provide quick and accurate answers to our members, but also in giving us insight into the questions and information our members are looking for. The data and interactions we're seeing through the service have helped us identify gaps in the information available on our website and make adjustments so that our members can find what they need more easily.

The Promptline team has also been excellent to work with. They are responsive and are continually helping us make the chat smarter and more useful for our members. The responses are accurate, well-written and, importantly for us, aligned with CMFSC's values, communication style and messaging.”

Partners for over a year

FTF Canada

“Promptline has been an incredible addition to our operations at FTF. It has significantly reduced our email volume, allowing our staff to focus on other key tasks while ensuring our consumers receive faster, on-the-go responses.

We've seen strong engagement through chat, with well-curated answers tailored to customer questions, including helpful links to relevant pages. The Promptline team has been consistently available, professional, and adaptable to our evolving needs, making them a valuable partner in improving both efficiency and customer experience.”